Privacy Policy

Omaelyx is operated by NL Masina trading as Omaelyx, a sole trader. For privacy-related questions, contact us at support@omaelyx.com.

Account information: name, email address, billing address and payment details processed by our merchant of record, Paddle.

Brand information: website URL, brand name, industry, audience description, brand voice, content pillars, products, differentiators, CTAs, colours and uploaded brand assets such as logos, images and reference photos.

Usage data: content generated, prompts, scheduling preferences, social account connection status, generation and publishing activity, and feature usage.

Technical data: IP address, browser type, device type, operating system and cookies used to keep you signed in and to improve the Platform.

To provide, maintain and improve the Platform, including generating personalised content and recommendations.

To process subscriptions, payments and billing through Paddle.

To communicate with you about your account, updates, security alerts and support requests.

To monitor usage, prevent abuse and enforce our Terms of Service and Acceptable Use Policy.

To comply with legal obligations and protect our rights.

We use third-party service providers to operate the Platform, including our backend infrastructure provider, payment processor (Paddle), and analytics providers. These providers only process data on our behalf and are contractually bound to protect it.

We do not sell your personal data. We may share data if required by law, to enforce our Terms, or to protect the rights, property or safety of our users or Omaelyx.

Your data is stored securely in cloud infrastructure. We use encryption in transit (TLS) and at rest. Access is restricted to authenticated users and authorised systems.

No system is 100% secure. If we become aware of a data breach that affects your personal information, we will notify you promptly and in accordance with applicable law.

Depending on your location, you may have the right to access, correct, delete, restrict or export your personal data. You can update most information from your account settings. For other requests, email us at support@omaelyx.com.

You may also withdraw consent for optional communications at any time by clicking the unsubscribe link in our emails or contacting support.

We use essential cookies to keep you authenticated and functional cookies to remember your preferences. We may use analytics cookies to understand how the Platform is used. You can manage cookie preferences through your browser settings.

We keep your personal data for as long as your account is active, or as long as necessary to provide the Platform, comply with legal obligations, resolve disputes and enforce our agreements. You may delete your account at any time from your settings.

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Platform. Continued use after the effective date means you accept the updated Policy.

For privacy questions or data requests, contact support@omaelyx.com.